Legal
By using Refill Relay, you agree to these terms. Please read them carefully.
Last updated: July 2026
By accessing or using Refill Relay, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using the website immediately.
These terms apply to all visitors, users, and anyone who accesses the website, regardless of how they found the site or how frequently they use it. Your continued use of Refill Relay constitutes your acceptance of these terms as they may be updated from time to time.
Refill Relay is an educational healthcare website that provides information related to:
The website is intended solely for informational and educational purposes. It is not a medical service, clinic, pharmacy, or healthcare provider. It does not sell, prescribe, or dispense medications.
Refill Relay is an independent publisher. We are not affiliated with any pharmaceutical company, insurance provider, pharmacy chain, or healthcare system. Our editorial team researches, writes, and fact-checks all content to ensure it is accurate and useful for patients navigating the US healthcare system.
Information on Refill Relay does not constitute medical advice. The website does not provide diagnoses, treatment recommendations, or personalized medical guidance.
Information on this site should not replace consultation with qualified healthcare professionals, including doctors, pharmacists, nurses, or other licensed providers. Always seek professional advice before making any decisions about your health or medication.
For more details, please see our Medical Disclaimer.
You must use the website only in accordance with applicable laws and regulations. You may not use the website for unlawful, fraudulent, or harmful activities. By using the site, you confirm that you are legally permitted to do so under the laws that apply to you.
We reserve the right to restrict access to the website for any user who violates these terms or uses the site in a way that could harm the site, its users, or others.
Unless otherwise stated, all website content — including text, graphics, branding, logos, design elements, and code — is the property of Refill Relay or its licensors and is protected by applicable intellectual property laws.
You may access and view content for your personal, non-commercial use. You may share links to articles or quote brief passages with proper attribution, but you may not:
If you believe we have inadvertently used your copyrighted material without proper permission, please contact us and we will address the matter promptly. We respect the intellectual property rights of others and expect our users to do the same.
By using Refill Relay, you agree not to:
Symptom checkers, quizzes, calculators, and other interactive tools on Refill Relay are provided solely for educational purposes. They are designed to help you learn about health topics and consider questions you might want to discuss with a healthcare provider.
These tools do not provide medical diagnoses and may contain limitations or inaccuracies. They should not be relied upon as medical advice. If you have health concerns, please seek professional medical assistance.
Refill Relay may include links to third-party websites or services for informational purposes. These links are provided as a convenience to readers.
Refill Relay:
Visiting external sites is at your own discretion. We encourage you to review the terms and policies of any third-party websites you visit.
Refill Relay may display advertisements, sponsored content, or affiliate links. These relationships help support the operation of the website and keep our content free to access.
Advertising and affiliate relationships do not influence our editorial content. Our editorial team operates independently from any advertising or revenue-generating activities. We do not accept payment to publish, feature, or positively cover any product or service.
When we do include affiliate links, they are clearly disclosed to readers. Affiliate links do not increase the price you pay for a product or service. We only recommend products or services that we believe may be genuinely useful to our readers, and we do not guarantee any specific outcome from using them.
Users should independently evaluate any products, services, or claims before making decisions. We are not responsible for the quality, accuracy, or outcomes of any products or services advertised on or linked from our site.
Refill Relay strives to provide accurate and up-to-date information. Our editorial team researches every article carefully, cites authoritative sources, and updates content when new evidence or guidance becomes available.
However, you should be aware that:
You should verify important information independently and consult qualified professionals before acting on it.
The website and its content are provided on an "as is" and "as available" basis. Refill Relay makes no guarantees regarding:
We do our best to maintain the site and correct issues promptly, but we cannot promise that the site will always be available or completely free from errors.
To the maximum extent permitted by applicable law, Refill Relay and its authors, editors, contributors, reviewers, and affiliates shall not be responsible for any losses, damages, or consequences arising from:
This limitation applies regardless of whether the claim is based on contract, negligence, or any other legal theory, and regardless of whether we were advised of the possibility of such damages. By using the site, you acknowledge that you do so at your own discretion and risk.
Your use of Refill Relay is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your information. Please review these documents for more details:
Refill Relay may update these Terms and Conditions from time to time to reflect changes in our practices, services, or applicable regulations. Changes become effective upon publication of the updated version on this page.
We encourage you to review these terms periodically. Continued use of the website after changes are published constitutes your acceptance of the updated terms.
Refill Relay reserves the right to suspend or restrict access to the website if we believe a user has violated these terms, misused the website, or engaged in conduct that could harm the site or other users. We may exercise this right at our discretion and without prior notice where necessary.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable to the website operator's jurisdiction.
If you have questions about these Terms and Conditions, please contact us:
We read every message and aim to respond to inquiries within 5 business days.